Email: jeff@jeffstern.com

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Category: Real Estate Issues

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I tapped keys on my laptop, researching a property my buyers wanted to see. Not flagged as a grow-op? Check. Offers specs they need (# of bedrooms / #bathrooms etc.)? Check. Asking price fits within – wait a second… For some reason the p…

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Category: Customer Service

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I needed a real estate agent. Which was weird, because I AM a real estate agent. As my wife Cheryl and I were looking into our future though, we envisioned a nice vacation home in the States. Maybe somewhere that doesn’t get -40 in winter. So I…

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Back in my days as a newbie, I eagerly jumped at any opportunity to get in front of buyers. Thankfully, an experienced colleague was willing to train me in exchange for manning her open houses. I was so excited to go to those open houses for her. …

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Category: Customer Service

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Recently over a business call, a fellow business owner and I discussed whether or not it was worth paying more to get better quality products or service. He commented: “Jeff, the thing is, if you get what you paid for, you’ll forget what you paid.…

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Category: Selling A Home

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It happens a lot – for convenience, compassion, or cash, people decide to rent out their house, and they soon discover how bad an idea it really is. Which is why I've advised against it. Often. It keeps happening though, so I'll keep telli…

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Category: Customer Service

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“Shut the hell up” “Are you seriously bitching about something so trivial…?” “Omg… the world is coming to an end” These are the comments evoked by my pumpkin spice latte experience. The nerve that I would dare speak of such an experience. …

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When people call me for information on a property, I often make two discoveries: The first is that I’m not the only agent they’ve spoken to. The second is that I am the only agent who has ever asked them a simple question. Their respons…

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Category: Selling A Home

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What is your house really worth? Short answer: It depends. A lot of people see your house differently. As the seller, you see it differently than anyone. The buyer, appraisers, lenders, and real estate agents, all see your home’s value from a p…

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We used to be friends. But it all fell apart. All because they wanted to sell their house. “Jeff, buddy.” It was my good friend, “The wife and I want to sell our house. Can we hire you?” My mind was screaming, No! Don’t do it! This is how…

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Category: Buying a Home

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Smart home buyers are preapproved buyers. Not Pre-Qualified, Pre-Approved. There’s a huge difference – it’s the difference between being able to buy a house or not. What is Pre-Approval and How is it Different From Pre-Qualificaton? …

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