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Category: On Raising Industry Standards

When people call me for information on a property, I often make two discoveries: The first is that I’m not the only agent they’ve spoken to. The second is that I…
When people call me for information on a property, I often make two discoveries: The first is that I’m not the only agent they’ve spoken to. The second is that I am the only agent who has ever asked them a simple question. Their response: su… http://jeffstern.com/index.php/knowledge-base/how-real-estate-agents-should-really-be-helping-people/


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Category: On Raising Industry Standards

I come from a long line of successful business people. From retail to restaurant to trucking to wholesale, our family’s business experience spans many industries. Over…
I come from a long line of successful business people. From retail to restaurant to trucking to wholesale, our family’s business experience spans many industries. Over the generations and years, these successful business owners passed on their somet… http://jeffstern.com/index.php/knowledge-base/5-business-secrets-my-family-passed-down-me/


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Category: On Raising Industry Standards

Ever notice how some people know everything? At least they think they do. (You’re thinking of someone right now, aren’t you?) Retail workers are especially known for…
Ever notice how some people know everything? At least they think they do. (You’re thinking of someone right now, aren’t you?) Retail workers are especially known for this. “Do you carry paper lunch bags?” you ask the grocery clerk. The y… http://jeffstern.com/index.php/knowledge-base/how-impress-your-clients-when-you-dont-know-what-heck-youre/


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Category: On Raising Industry Standards

People in the service industry don’t realize how much power they hold. At times, they hold the consumer’s life in their hands. Scary thought, when you consider the…
People in the service industry don’t realize how much power they hold. At times, they hold the consumer’s life in their hands. Scary thought, when you consider the epidemic of indifference in service… Tire shops, food service, vehicle repair, med… http://jeffstern.com/index.php/knowledge-base/their-crappy-service-could-have-killed-me/


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Category: On Raising Industry Standards

  I guess I’ve always been a weirdo.  Little did I know how useful it would be in real estate. It started for me in childhood. Maybe it had to do with the noxious fumes I…
I guess I’ve always been a weirdo. Little did I know how useful it would be in real estate. It started for me in childhood. Maybe it had to do with the noxious fumes I inhaled while melting styrofoam. My adulthood weirdness centers squarely on m… http://jeffstern.com/index.php/knowledge-base/how-being-weirdo-has-been-key-my-success/


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Category: On Raising Industry Standards

Are You Classy? How To Tell It’s no secret I’m a huge cat lover. My wife and I have cared for and rescued numerous felines (and even the odd bunny and horse) over the…
It’s no secret I’m a huge cat lover. My wife and I have rescued numerous felines over the years, been mom and dad to multiple high-needs cats, and volunteer at Craig Street Cats every weekend socializing cats and kittens and at times, even nursed mothe… http://jeffstern.com/index.php/knowledge-base/are-you-classy-how-tell/


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Category: On Raising Industry Standards

  One of the biggest frustrations agents deal with is being used. Sometimes it happens innocently – someone is legitimately shopping for a new home and calls a property’s…
One of the biggest frustrations agents deal with is being used. Sometimes it happens accidentally – someone is legitimately shopping for a new home and calls a property’s listing agent. They do this with every listing, end up talking to multiple agents… http://jeffstern.com/index.php/knowledge-base/how-agents-can-avoid-wasting-money-and-working-free/


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Category: On Raising Industry Standards

I go to a lot of trouble to avoid commercials. I pay for satellite radio, I PVR shows, have ad blockers on my devices, and I’m something of a remote Nazi. You know this…
I go to a lot of trouble to avoid commercials. I pay for satellite radio, I PVR shows, have ad blockers on my devices, and I’m something of a remote Nazi. You know this about me. But there are some ads I actually like. And no, it’s not the Playt… http://jeffstern.com/index.php/knowledge-base/no-i-dont-want-see-your-playtex/


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Category: On Raising Industry Standards

If you had a megaphone and were to shout something to the crowds at the corner of Portage and Main, what would you say?  People don’t realize that when they post…
If you had a megaphone and were to shout something to the crowds at the corner of Portage and Main, what would you say? People don’t realize that when they post something on Facebook or comment on a news article, that’s exactly what they’re doing. The… http://jeffstern.com/index.php/knowledge-base/warning-what-you-do-online-can-get-you-fired-or-worse/


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Category: On Raising Industry Standards

  “How can I get more listings?”   Real estate agents ask the question all the time.   And, understandably, they want to earn money so they can eat and pay…
“How can I get more listings?” Real estate agents ask the question all the time. And, understandably, they want to earn money so they can eat and pay bills and stuff. Fine. But it’s the wrong question. Homeowners are bleary-eyed from being s… http://jeffstern.com/index.php/knowledge-base/what-home-owners-wish-realtors-would-get-through-their-thick/


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Category: On Raising Industry Standards

  I just got back from meeting with oncology doctors. (No, not for me) A dear friend was recently diagnosed with cancer, and invited me to accompany her at the pre-op…
I just got back from meeting with oncology doctors. (No, not for me) A dear friend was recently diagnosed with cancer, and invited me to accompany her at the pre-op consultation with the surgeon. She’s a sweet silver-haired lady who is quite alone. … http://jeffstern.com/index.php/knowledge-base/what-big-mean-oncology-doctor-taught-me-about-my-clients/


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Category: On Raising Industry Standards

  My wife and I recently returned from a trip to the states.  Going through customs can be an interesting experience. Customs officers have more power than the police, and…
...He grunted something about the short number probably being right, and then sighed heavily to indicate what a big annoying intrusion I was being. Several unsavory words wanted to leap from my mouth and give the guy a verbal pounding. I fumed at the u… http://jeffstern.com/index.php/knowledge-base/how-take-charge-your-bad-day-and-customs-officer-hated-every/


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Category: On Raising Industry Standards

  Imagine walking into the local meat market to order some beef, and there behind the counter, is your real estate agent, ringing up an order. At first, trying to mask…
Imagine walking into the local meat shop to order some fresh Manitoba beef, and there behind the counter, is your real estate agent, ringing up an order. At first, trying to mask surprise, you greet each other happily, and laugh about how small the world … http://jeffstern.com/index.php/knowledge-base/does-your-real-estate-agent-moonlight/


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Category: On Raising Industry Standards

  I meet a lot of agents. Time and time again, I notice what the best ones have in common. You probably wouldn’t guess it. Of course, once I tell you, you’ll think it’s…
I meet a lot of agents. Time and time again, I notice what the best ones have in common. You probably wouldn’t guess it. Of course, once I tell you, you’ll think it’s obvious. So allow me to stall with a story. A Tale of Two Salesmen... http://jeffstern.com/index.php/knowledge-base/best-real-estate-agents-have-one-thing-common-it-might-surpr/


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