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Blog Search




Category: The Real Estate Business

  I don’t show homes to just anyone. In fact, I avoid showing to one particular kind of buyer. They are the buyers who have not taken the step of becoming preapproved to…
I don’t show homes to just anyone. In fact, I avoid showing to one particular kind of buyer. They are the buyers who have not taken the step of becoming preapproved to buy a home. Any buyer who has not taken the basic step of getting preapproval … http://jeffstern.com/index.php/knowledge-base/secret-finding-approved-buyers-and-saving-yourself-loads-tim/


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Category: Buying a Home

It used to be a grow-op, and I just helped my clients buy it. I normally wouldn’t even consider going near such a property, much less agree to transact one, but this…
It used to be a grow-op, and I just helped my clients buy it. I normally wouldn’t even consider going near such a property, much less agree to transact one, but this one was special... http://jeffstern.com/index.php/knowledge-base/it-was-grow-op-and-i-just-helped-my-clients-buy-it/


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Category: On Raising Industry Standards

  My wife and I recently returned from a trip to the states.  Going through customs can be an interesting experience. Customs officers have more power than the police, and…
...He grunted something about the short number probably being right, and then sighed heavily to indicate what a big annoying intrusion I was being. Several unsavory words wanted to leap from my mouth and give the guy a verbal pounding. I fumed at the u… http://jeffstern.com/index.php/knowledge-base/how-take-charge-your-bad-day-and-customs-officer-hated-every/


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Category: The Real Estate Business

  Tim Hortons may be on its way out, but not for the reason you think. You might already know Tim Hortons, a Canadian icon, was sold to the US. And sure, that’s…
Tim Hortons may be on its way out, but not for the reason you think. You might already know Tim Hortons, a Canadian icon, was sold to the US. And sure, that’s disturbing. It’s comparable in my mind to selling the parliament building to China. But th… http://jeffstern.com/index.php/knowledge-base/why-tim-hortons-might-disappear-blockbuster-lesson-customer/


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Category: Customer Service

      What I’m about to tell you is embarrassing.   But I’ll say it anyway, because I learned something from it and maybe you will too.   Years and…
What I’m about to tell you is embarrassing. But I’ll say it anyway, because I learned something from it and maybe you will too. http://jeffstern.com/index.php/knowledge-base/what-egg-mcmuffin-incident-taught-me-about-business/


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Category: Buying a Home

“Our winters and long and harsh – I MUST have a garage.” He folded his arms across his chest. “No two ways about it”. He would move to a smaller home, forfeiting a bedroom and…
“Our winters and long and harsh – I MUST have a garage.” He folded his arms across his chest. “No two ways about it”. He would move to a smaller home, forfeiting a bedroom and bathroom to get that garage. Once the winter passed though, the reality of … http://jeffstern.com/index.php/knowledge-base/he-fell-love-house-feature-and-it-cost-him-and-how-avoid-pit/


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Category: Customer Service

We haven’t had customer service since the 70s. If you’re over fifty, you’re probably nodding right now, knowing just what I mean. If you’re under fifty, you might think…
We haven’t had customer service since the 70s. If you’re over fifty, you’re probably nodding right now, knowing just what I mean. If you’re under fifty, you might think I’m stating the obvious, because you’ve been short-changed into believing customer … http://jeffstern.com/index.php/knowledge-base/confessions-consumer-two-exciting-escapades-and-valuable-les/


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Category: Buying a Home

You’ve finally decided together to take the plunge and buy a house. It took a lot of dreaming and discussion, but at last you can begin shopping. …Except suddenly you…
You’ve finally decided together to take the plunge and buy a house. It took a lot of dreaming and discussion, but at last you can begin shopping. …Except suddenly you realize that you don’t know what you want. Or you both want different things. … http://jeffstern.com/index.php/knowledge-base/how-stop-fighting-your-spouse-about-which-house-features-you/


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Category: Life Lines for New Agents

They would go far, I could tell.   All the signs were there.   The young professional couple had done things smartly right from start to finish. Not only were…
They would go far, I could tell. All the signs were there. The young professional couple had done things smartly right from start to finish. Not only were their careers humming along, and their finances in top shape so they could buy their first hom… http://jeffstern.com/index.php/knowledge-base/why-some-people-always-succeed/


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Category: Buying a Home

Did you know that in Manitoba you – I mean you, reading this right now, could, without experience or training, sell your services as a home inspector, and no one will stop…
Did you know that in Manitoba you – I mean you, reading this right now, could, without experience or training, sell your services as a home inspector, and no one will stop you? There’s nothing illegal about it here in good old unregulated Manitoba. Nothin… http://jeffstern.com/index.php/knowledge-base/can-you-really-trust-home-inspectors-shocking-industry-looph/


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Category: Buying a Home

The number of pitfalls for buyers and sellers seems countless. Here’s another one to avoid. A past client planned to sell his home and buy another. He had gone to the…
The number of pitfalls for buyers and sellers seems countless. Here’s another one to avoid. (...) There are two ways you can protect yourself – the easy way, and the hard way. http://jeffstern.com/index.php/knowledge-base/how-his-mortgage-broker-nearly-ruined-his-deal-and-how-prote/


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Category: Buying a Home

In the real estate race to buy homes, there are two types of buyers. In one lane is the Lone Ranger, out to do it all by themself. In the other, the A-Team – a Represented…
In the real estate race to buy homes, there are two types of buyers. In one lane is the DIYer, out to do on their own. In the other, the A-Team – a Represented Buyer and their Real Estate Agent. One has an incredible advantage, the other will be left twis… http://jeffstern.com/index.php/knowledge-base/5-ways-represented-buyers-dominate-inside-track-and-diyers-n/


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Category: The Real Estate Business

The real estate industry is an odd blend of bricks-and-mortar buy and sell, and psychological counseling.  As real estate agents, we see people in the best moments of their…
The real estate industry is an odd blend of bricks-and-mortar buy and sell, and psychological counseling. As real estate agents, we see people in the best moments of their lives, and at their absolute gut-wrenching worst. Sometimes the combination of emo… http://jeffstern.com/index.php/knowledge-base/its-never-just-house-92-year-olds-story-will-tug-your-heart/


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Category: The Real Estate Business

  Once again, I’m lending my time and experience to help improve the Manitoba REALTOR® course curriculum. This time I am part of a great team and we are updating the Provincial…
Once again, I’m lending my time and experience to help improve the Manitoba REALTOR® course curriculum. I love it, but it was right around the section on tax law that my eyes started to roll back in my head. Happily, I tackled the beast and won. http://jeffstern.com/index.php/knowledge-base/course-rewrite-killing-me-and-three-ways-block-boredom/


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Category: The Real Estate Market

Last week we talked about how the market impacts your own sale or purchase. This week I want to arm you with some specific insights into the current market. Before we do…
Last week we talked about how the market impacts your own sale or purchase. This week I want to arm you with some specific insights into the current market. http://jeffstern.com/index.php/knowledge-base/market-alert-snapshot-winnipegs-june-market/


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Category: Selling A Home

One of the challenges with selling one’s home is finding a new one in time. Questions flood in: “What if we sell, and can’t find a house we like?”  “What if we find the…
One of the challenges with selling one’s home is knowing they will find a new one in time. Questions flood in: “What if we sell, and can’t find a house we like?” “What if we find the perfect house, and suddenly need to sell ours – and fast?” and, per… http://jeffstern.com/index.php/knowledge-base/how-sell-without-becoming-homeless/


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Category: Customer Service

It all started with my desire for clear, chemical-free water. What followed was a murky mix of inept service, mixed messages, and time wasted. We had been using a water…
It all started with my desire for clear, chemical-free water. What followed was a murky mix of inept service, mixed messages, and time wasted. http://jeffstern.com/index.php/knowledge-base/4-things-their-crappy-service-taught-me/


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Category: Buying a Home

We’ve touched on a few aspects of the home buying process - like how getting pre-qualified is totally pointless for example. But there’s a big mistake people make when home…
There’s a big mistake people make when home buying that could actually torpedo their dream – even after possession day! I don’t want this to happen to you, so I thought we should talk about it before it’s too late... http://jeffstern.com/index.php/knowledge-base/warning-can-void-your-house-purchase-even-after-possession/


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Category: Buying a Home

Of the hundreds of common mistakes home buyers can make, this is among the worst - and most expensive. Thankfully, it’s avoidable...   One couple bought a property and, in…
Of the hundreds of common mistakes home buyers make, this is among the worst - and most expensive. Thankfully, it’s avoidable... http://jeffstern.com/index.php/knowledge-base/common-home-buying-mistake-may-cost-you-thousands/


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Category: Buying a Home

These four myths are shockingly common, and can cost people a lot of money. For those who have agents they’re already working with, these myths are critical to know. These myths…
These four myths are shockingly common, and can cost people a lot of money. For those who have agents they’re already working with, these myths are critical to know. These myths fool them the most... http://jeffstern.com/index.php/knowledge-base/true-or-false-four-myths-about-calling-listing-agents-could/


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