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Category: On Raising Industry Standards

People in the service industry don’t realize how much power they hold. At times, they hold the consumer’s life in their hands. Scary thought, when you consider the…
People in the service industry don’t realize how much power they hold. At times, they hold the consumer’s life in their hands. Scary thought, when you consider the epidemic of indifference in service… Tire shops, food service, vehicle repair, med… http://jeffstern.com/index.php/blog/their-crappy-service-could-have-killed-me/


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