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Category: Customer Service

“Shut the hell up” “Are you seriously bitching about something so trivial…?” “Omg… the world is coming to an end” These are the comments evoked by my pumpkin sp…
“Shut the hell up” “Are you seriously bitching about something so trivial…?” “Omg… the world is coming to an end” These are the comments evoked by my pumpkin spice latte experience. The nerve that I would dare speak of such an experience. How d… http://jeffstern.com/index.php/blog/how-pumpkin-spice-latte-experience-tim-hortons-provoked-face1/


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Category: Customer Service

    Once upon a time my family of five had one phone. As in, the five of us shared a single phone. We had to wait for our turn to use it. That meant if my sister …
Once upon a time my family of five had one phone. As in, the five of us shared a single phone. We had to wait for our turn to use it. That meant if my sister was chatting up a whirlwind with her best friend, Mom, Dad, and the rest of us could not ma… http://jeffstern.com/index.php/blog/world-gen-xers-will-never-know/


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