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Category: Customer Service

   Recently, during a business call, a fellow business owner and I discussed whether or not it was worth paying more to get better quality products or services. He comm…
Recently over a business call, a fellow business owner and I discussed whether or not it was worth paying more to get better quality products or service. He commented: “Jeff, the thing is, if you get what you paid for, you’ll forget what you paid.” … http://jeffstern.com/index.php/blog/if-you-get-what-you-paid-youll-forget-what-you-paid/


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