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Category: Customer Service

I needed a real estate agent. Which was weird, because I AM a real estate agent. As my wife Cheryl and I were looking into our future though, we envisioned a nice vac…
I needed a real estate agent. Which was weird, because I AM a real estate agent. As my wife Cheryl and I were looking into our future though, we envisioned a nice vacation home in the States. Maybe somewhere that doesn’t get -40 in winter. So I got … http://jeffstern.com/index.php/blog/time-i-was-customer-needing-real-estate-agent/


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Category: The Real Estate Business

      Back in my days as a newbie, I eagerly jumped at any opportunity to get in front of buyers. Thankfully, an experienced colleague was willing to train me in exchan…
Back in my days as a newbie, I eagerly jumped at any opportunity to get in front of buyers. Thankfully, an experienced colleague was willing to train me in exchange for manning her open houses. I was so excited to go to those open houses for her. Even … http://jeffstern.com/index.php/blog/agents-only-how-make-effective-use-open-houses/


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Category: Customer Service

   Recently, during a business call, a fellow business owner and I discussed whether or not it was worth paying more to get better quality products or services. He comm…
Recently over a business call, a fellow business owner and I discussed whether or not it was worth paying more to get better quality products or service. He commented: “Jeff, the thing is, if you get what you paid for, you’ll forget what you paid.” … http://jeffstern.com/index.php/blog/if-you-get-what-you-paid-youll-forget-what-you-paid/


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Category: Selling A Home

     It happens a lot – for convenience, compassion, or cash, people decide to rent out their house, and they soon discover how bad an idea it really is.   W…
It happens a lot – for convenience, compassion, or cash, people decide to rent out their house, and they soon discover how bad an idea it really is. Which is why I've advised against it. Often. It keeps happening though, so I'll keep telling th… http://jeffstern.com/index.php/blog/how-renting-your-house-even-friend-could-be-big-expensive-mi/


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