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Category: Selling A Home

    We sat at their dining room table filling out paperwork to list their home. He and his newly-wed wife had lived there since they married. Now they were…
We sat at their dining room table filling out paperwork to list their home. He and his newly-wed wife had lived there since they married. Now they were selling to buy a new home together. As we went through the paperwork, I looked up at the bride, t… http://jeffstern.com/index.php/knowledge-base/time-wife-found-out-she-had-no-ownership-rights-her-own-home/


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Category: Real Estate Issues

  You wouldn’t ask a dentist to perform your colonoscopy. (At least I hope not) Even if the dentist was your best friend. Or offered to do it for free.…
You wouldn’t ask a dentist to perform your colonoscopy. (At least I hope not) Even if the dentist was your best friend. Or offered to do it for free. Obviously. Because it’s not their area of expertise. Their lack of knowledge could caus… http://jeffstern.com/index.php/knowledge-base/how-choose-lawyer-who-wont-screw-your-sale-or-purchase/


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Category: Professionalism

  We’re all about the instant, aren’t we? The fast. The cheap. Whatever’s easiest. Even if we have to cut corners. Unfortunately, that’s when things get a bit……
We’re all about the instant, aren’t we? The fast. The cheap. Whatever’s easiest. Even if we have to cut corners. Unfortunately, that’s when things get a bit… fake. Food becomes “food”, news becomes “news”, and service becomes… well, a disservice. … http://jeffstern.com/index.php/knowledge-base/your-real-estate-agent-cutting-corners-its-gonna-cost-you/


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Category: Customer Service

    There are too many of them. An excess of moments when a store clerk sighs and eye rolls before reluctantly assisting a customer. Of moments where a customer…
There are too many of them. An excess of moments when a store clerk sighs and eye rolls before reluctantly assisting a customer. Of moments where a customer dares interrupt an employee’s day by needing anything, and is treated like dirt in return. … http://jeffstern.com/index.php/knowledge-base/why-customer-service-isnt-dead-after-all/


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