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Category: The Real Estate Market

Imagine you’re driving down the highway in Arizona. Parched desert sprawls in all directions as you drive toward Phoenix. You check the rear view mirror and suddenly…
Imagine you’re driving down the highway in Arizona. Parched desert sprawls in all directions as you drive toward Phoenix. You check the rear view mirror and suddenly see no sky. In the distance, the sand has lifted like a carpet, all the way to the … http://jeffstern.com/index.php/blog/how-new-canadian-mortgage-rules-are-american-dust-storm-shou/


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Category: Customer Service

 It's a love hate with Amazon, isn't it? Traditional bookstores love to blame them for the demise of our precious local bookstores. The internet giant is a big bully, after…
It's a love hate with Amazon, isn't it? And we love to blame them for the demise of our precious local bookstores. The internet giant is a big bully, after all, who mercilessly chokes out the little guy. Or so we like to think. But the flounderin… http://jeffstern.com/index.php/blog/real-reason-bookstores-will-die-and-what-realtors-can-learn/


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Category: Customer Service

  I’m not above boycotts. I’ve got a few of my own going on. For example, there is a certain big-box Canadian hardware store in our neighborhood I swore to never set…
I’m not above boycotts. I’ve got a few of my own going on. For example, there is a certain big-box Canadian hardware store in our neighborhood I swore to never set my feet in again. I’m also not a stranger to doing weird things to reward excellen… http://jeffstern.com/index.php/blog/boycotts-and-loyalty-weird-things-we-do-good-service/


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Category: Buying a Home

The newscast showed a Winnipeg house on fire.   I know that house, I thought. Flames lapped at the siding and rooftop from inside. Black smoke billowed from the…
The newscast showed a Winnipeg house on fire. I know that house, I thought. Flames lapped at the siding and rooftop from inside. Black smoke billowed from the broken windows. Then it hit me. I did know that house - it belonged to a past client… http://jeffstern.com/index.php/blog/lessons-clients-house-fire/


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