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Category: On Raising Industry Standards

People in the service industry don’t realize how much power they hold. At times, they hold the consumer’s life in their hands. Scary thought, when you consider the epide…
People in the service industry don’t realize how much power they hold. At times, they hold the consumer’s life in their hands. Scary thought, when you consider the epidemic of indifference in service… Tire shops, food service, vehicle repair, med… http://jeffstern.com/index.php/blog/their-crappy-service-could-have-killed-me/


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Category: On Raising Industry Standards

  I guess I’ve always been a weirdo.  Little did I know how useful it would be in real estate. It started for me in childhood. Maybe it had to do with the noxious fumes I…
I guess I’ve always been a weirdo. Little did I know how useful it would be in real estate. It started for me in childhood. Maybe it had to do with the noxious fumes I inhaled while melting styrofoam. My adulthood weirdness centers squarely on m… http://jeffstern.com/index.php/blog/how-being-weirdo-has-been-key-my-success/


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Possession Day Romance

Sep 17, 2016

Category: Buying a Home

  It finally happened. Like a smitten youth aching for that first kiss, we’ve ached for this moment. We’ve dreamed of it. Felt like the day would never come. Finally, we see…
It finally happened. Like a smitten youth aching for that first kiss, we’ve ached for this moment. We’ve dreamed of it. Felt like the day would never come. Finally, we see our chance. This is it. It’s going to happen. We lean in, hardly able to contain… http://jeffstern.com/index.php/blog/possession-day-romance/


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Tags : Buying A Home


Category: Customer Service

   At 9 months young and very low kilometres, it still had that new-car smell. The hybrid car had been previously owned, but it had been granted Certified Pre-Owned. Their s…
At 9 months young and low kilometres, it still had that new-car smell. The hybrid car had been previously owned, but it had been granted as a Certified Pre-Owned Vehicle. Their stringent verification process was trustworthy, so I drove away with confi… http://jeffstern.com/index.php/blog/when-pros-get-it-wrong/


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Category: On Raising Industry Standards

Are You Classy? How To Tell It’s no secret I’m a huge cat lover. My wife and I have cared for and rescued numerous felines (and even the odd bunny and horse) over the y…
It’s no secret I’m a huge cat lover. My wife and I have rescued numerous felines over the years, been mom and dad to multiple high-needs cats, and volunteer at Craig Street Cats every weekend socializing cats and kittens and at times, even nursed mothe… http://jeffstern.com/index.php/blog/are-you-classy-how-tell/


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