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The Close-Call with a Real Estate Client

Jun 16, 2018

 

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Sixteen years ago, the couple was relocating to Winnipeg, MB from the U.S. We worked together to find the perfect-for-them home.  They planned to stay no longer than 5-8 years before relocating. They’d sell and move. That was the plan. They ended up staying almost twice that long. (Winnipeg has a grows-on-you quality…)

Now, 16 years later, they decided they were ready to sell after all. They called me up and we got the ball rolling to sell their house. Measurements, photos, the whole works. Then they decided to wait a year. No sweat. Selling – or even deciding to sell – is a process. I’m no stranger to that. I offered to keep the photos on hand for whenever they were ready.

They called me up the next spring, but not before doing countless hours of research on their own – something I was pleasantly stunned to discover (talk about the ideal client!). They were informed and prepared, which meant we could move straight through to the core of the process.

One day they showed me a listing they were especially fond of. “Are we missing anything?” they asked.

They were ready and eager to write an offer on the place, but I had a bit more research to do. Were they missing anything. It was an important question.

That’s when I discovered a critical secret about the community – an upcoming event that could cause a market disruption that could eventually affect the market value of the very home they wanted to buy. The whole community would likely be affected by the news.

I told my clients about it immediately. They had begun to pen an offer but decided, upon hearing the news, to step back and look at their options.

The rest happened in a 12- hour whirlwind.

After we paused writing the offer after discovery of that bombshell I’d come across, we started looking around at other properties and areas. We decided to go look at a property I came across that seemed to check all the boxes of my clients likes and dislikes and upon requesting an appointment, I received a message from the agent that the home had sold – in 3 days!

Buying and selling homes isn’t as simple as selling an old pair of shoes. There is a lot more at work than what people will pay for what you’re selling. My clients were lucky enough to have a professional on their side to know, understand, and guard them against the future market change that could negatively impact the value of the home they were about to buy.

Some people are DIY'ers opting to represent themselves, while others are looking for an order taker – a real estate agent who will just do what they tell them. The smart ones though, will ask questions, ask for input, and heed the professional advice they’re given.

Have you ever had an agent save you from a close call?



Category: Buying a Home


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