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Category: Professionalism

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I was in my mid-twenties, and eager begin my own personal financial planning. Luckily, a close friend of the family also had a close friend of the family who was a life insurance agent and was willing to take me on in this capacity. I took my…

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Category: Philanthropy

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We knocked on the front door and the director happily waved us all in. Our group of younger and middle-aged men and women had arrived on behalf of the Manitoba Real Estate Association (MREA) Shelter Foundation to deliver a grant check. (Yes, my yo…

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Category: Philanthropy

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This week I got a serious wake-up call.... As I was out delivering Manitoba Real Estate Association Shelter Foundation grant checks to a few local recipients (I love that job!), and one of the places we toured might just haunt my memory forever. …

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Category: Real Estate Issues

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I tapped keys on my laptop, researching a property my buyers wanted to see. Not flagged as a grow-op? Check. Offers specs they need (# of bedrooms / #bathrooms etc.)? Check. Asking price fits within – wait a second… For some reason the p…

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Category: Customer Service

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I needed a real estate agent. Which was weird, because I AM a real estate agent. As my wife Cheryl and I were looking into our future though, we envisioned a nice vacation home in the States. Maybe somewhere that doesn’t get -40 in winter. So I…

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Back in my days as a newbie, I eagerly jumped at any opportunity to get in front of buyers. Thankfully, an experienced colleague was willing to train me in exchange for manning her open houses. I was so excited to go to those open houses for her. …

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Category: Customer Service

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Recently over a business call, a fellow business owner and I discussed whether or not it was worth paying more to get better quality products or service. He commented: “Jeff, the thing is, if you get what you paid for, you’ll forget what you paid.…

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Category: Selling A Home

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It happens a lot – for convenience, compassion, or cash, people decide to rent out their house, and they soon discover how bad an idea it really is. Which is why I've advised against it. Often. It keeps happening though, so I'll keep telli…

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Category: Customer Service

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“Shut the hell up” “Are you seriously bitching about something so trivial…?” “Omg… the world is coming to an end” These are the comments evoked by my pumpkin spice latte experience. The nerve that I would dare speak of such an experience. …

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When people call me for information on a property, I often make two discoveries: The first is that I’m not the only agent they’ve spoken to. The second is that I am the only agent who has ever asked them a simple question. Their respons…

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